Cancellation Policy: Customers can cancel their orders within 24 hours of placing the order. To cancel an order, please contact our customer support team through the provided contact details. If the cancellation request is made within the specified time frame, we will initiate a full refund to the original payment method.
Refund Policy: We want you to be completely satisfied with your purchase. If you receive a damaged or defective item, please inform us within 48 hours of delivery, along with relevant photographs, and we will gladly arrange for a replacement or provide a full refund. Refunds will be issued to the original payment method used during the purchase process.
Processing Time: Refunds will be processed within 10 business days from the date of receiving the cancellation request or return. Please note that the time it takes for the refund to reflect in your account may vary depending on your bank or payment provider.
Non-Refundable Items: Certain products, such as personalized or custom-made items, may not be eligible for refunds unless they are damaged or defective upon receipt.
Return Shipping: In the case of damaged or defective items, we will arrange for return shipping and cover the associated costs. For any other reason, the customer is responsible for return shipping charges.
Return Instructions: To initiate a return, please contact our customer support team with your order details and the reason for the return. We will provide you with the necessary instructions and a return shipping label (if applicable).
Contact Us: If you have any questions or concerns regarding our Cancellation and Refund policy, please contact us at info@takemehome.co.in or via our customer support hotline.